Diagnostic pathways

Start with the complaint. Build the evidence.

Use tire condition, suspension inspection and repeatable measurements to move from a customer symptom to a defensible diagnosis.

Start here

Build the evidence before choosing the correction.

A useful diagnosis does not begin by adjusting the first red value. It begins by confirming the complaint, checking the mechanical condition, validating the measurement reference and reading related values as a system.

Working method

A disciplined path through the job.

Use the sequence to keep observations, measurements and corrective work connected.

  1. 01

    Confirm the complaint

    Record when the symptom occurs, road conditions, speed, recent repairs and impact history.

  2. 02

    Inspect before measuring

    Check tires, pressures, looseness, ride height, brakes and suspension condition.

  3. 03

    Validate the reference

    Confirm vehicle data, compensation, lift levelness, plate movement and target stability.

  4. 04

    Read the pattern

    Compare individual, total, cross and diagnostic values instead of isolating one number.

  5. 05

    Verify the cause

    Use physical inspection and approved service information before choosing the repair.

Technical library

Continue with the relevant technical guides.

These articles connect the pathway to detailed theory, inspection and workshop procedures already published in the Learning Center.

wheel alignment

Pre-Alignment Inspection Checklist

Establish a sound mechanical and measurement condition before alignment begins.

Read the technical guide

wheel alignment

Alignment vs Wheel Balancing

Separate geometry-related symptoms from rotating mass and mounting concerns.

Read the technical guide

wheel alignment

SAI, Camber and Included Angle Diagnosis

Use related steering-axis and wheel-plane values to guide physical inspection.

Read the technical guide

wheel alignment

Steering Wheel Centering During Alignment

Connect rear thrust, steering-gear center and individual front toe.

Read the technical guide

tire inspection

Tire Feathering and Saw-Tooth Wear

Read directional tread wear while separating alignment and mechanical causes.

Read the technical guide

tire inspection

Tire Cupping and Scalloped Wear

Investigate damping, imbalance, looseness and tire-force contributors.

Read the technical guide

wheel balancing

Radial and Lateral Runout

Distinguish geometric runout from imbalance and mounting error.

Read the technical guide

faqs

Why Wheel Balancer Readings Change

Check centering, mounting surfaces and setup before condemning the machine.

Read the technical guide